Frequently Asked Questions

Everything you need to know about your Embrace Design experience.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location.

Can I return a product if I am not satisfied?

Yes, we offer a 30-day return policy on all items in their original condition. Please contact our support team to initiate a return label.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

How can I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by region and will be calculated at checkout.

Are your products sustainably made?

At Embrace Design, we prioritize ethical sourcing and high-quality materials to ensure that our products are both durable and environmentally conscious.